Frequently Asked Questions
Everything you need to know about shopping at BAPE® US
How long does shipping take for domestic orders?
Orders are typically processed within 2-3 business days. Once shipped, standard delivery via FedEx or UPS usually takes 5-7 business days depending on your location within the United States.
What is your return and exchange policy?
We accept returns on unworn, unwashed items with original tags and packaging intact within 14 days of delivery. Please note that certain limited-edition collaborations and sale items are considered final sale.
How can I ensure I am buying authentic BAPE® products?
The only way to guarantee authenticity is to purchase directly from us.bape.com or our official flagship stores. All our products feature specific security labels and high-quality craftsmanship unique to A Bathing Ape®.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Therefore, we are unable to cancel or modify orders once they have been confirmed. Please double-check your sizing and shipping address before checkout.
Do you offer international shipping?
Currently, us.bape.com only ships to addresses within the United States. For international orders, please visit the official BAPE® online store corresponding to your specific region.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.